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Data Privacy Statement

1. Introduction

At Kotug International (KOTUG), your privacy is of utmost importance to us. This Data Privacy Statement explains how we collect, use, disclose, and safeguard your personal data when you visit our website (www.kotug.com) or use our services. It also explains your rights concerning your data.

By using our services, you consent to the data practices described in this statement.

2. Data we collect

We may collect the following types of personal data :

  • Personal Identification Information : Name, email address, postal address, phone number, etc.
  • Usage Data : Information on how you use our services, including IP address, browser type, pages visited, time spent and other diagnostic data.
  • Financial Information : Payment details, billing address and transaction data.
  • Cookies and Tracking Technologies : We use cookies and other tracking technologies to enhance user experience and collect information on website usage.

3. How we collect data

We collect data in the following ways :

  • Directly from you : When you provide information via forms, registrations or contact inquiries.
  • Automatically : Through cookies, server logs and other technologies as you navigate through our website.
  • Third-party sources : From business partners, payment processors or publicly available sources.

4. How we use your data

We use your data to :

  • Provide and maintain our services;
  • Personalize your user experience;
  • Process transactions and send notifications;
  • Improve our services and user experience through analytics;
  • Communicate with you about updates, offers or other relevant information;
  • Comply with legal obligations.

5. Sharing and Disclosure of Data

We may share your personal data in the following circumstances :

  • With service providers : To assist us in operating our website, conducting business or providing services.
  • For legal reasons : If required to comply with legal obligations or respond to government requests.
  • In the event of a business transaction : Such as a merger, acquisition or asset sale, your personal data may be transferred.

We do not sell or rent your personal data to third parties.

6. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this statement, comply with legal obligations, resolve disputes and enforce agreements.

7. Your Data Protection Rights

Depending on your location and applicable laws (e.g. GDPR, CCPA), you may have the following rights :

  • Right to access : Request a copy of the personal data we hold about you.
  • Right to rectification : Request correction of inaccurate or incomplete data.
  • Right to erasure : Request deletion of your personal data under certain conditions.
  • Right to restrict processing : Limit how we process your data.
  • Right to data portability: Receive your personal data in a structured, commonly used format.
  • Right to object : Object to the processing of your personal data under certain circumstances.

To exercise any of these rights, please use the Contact Page on our website.

8. Security of data

We use industry-standard security measures to protect your personal data. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive

to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

9. Children’s Privacy

Our services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have unintentionally collected data from a child, please contact us, and we will take steps to delete the information.

10. International Data Transfers

If you are accessing our services from outside the Netherlands, your data may be transferred to, stored and processed in countries where data protection laws may differ. By using our services, you consent to such transfers.

11. Changes to This Statement

If you have any questions or concerns about this Data Privacy Statement or our data practices, please contact us at the Contact Page on our website : www.kotug.com